"Organizations grow in direct proportion to the growth of their leader and leadership team. Leaders are made, not born. High performing companies know this. They invest in leadership development and experience clear and measurable benefits – improved financial performance, higher levels of employee engagement and retention, and a greater ability to adapt to market changes."


Action: For a regional medical center, Conducted strategic planning study and prepared systems plan including hardware, software, networking and IT organization and staff recommendations to support business goals.
Result: Client accepted IT plan to support "physician bonding" and electronic medical record creation and access; projected major revenue increases from physician referrals and lab usage; $885,000 IT improvement budget was approved.

Action: For a start-up not-for-profit agency, facilitated the Board of Directors through a collaborative strategic planning process.
Result: Board committed to the plan and implemented it on-time with the necessary funds raised.


Action: Led manufacturer's general manager and staff through the development of a strategic plan and an executive leadership process.
Result: Quality system certified to the ISO 9001 standard; initial plan's goals achieved; Company continues to meet and exceed annual goals.

Action: Led a high-tech manufacturer with two locations through the integration of its ISO 9001 certified Quality System with a new ISO 14001 environmental management system.
Result: The certifying body performed the joint audit and recommended certification of the two management systems on the first attempt.

Action: Created and facilitated a two day Lean/Six Sigma workshop for an elevator service company and led two teams on a 3 day Kaizen event.
Result: The teams identified and documented $130,000 in cost savings.

Action: For a semi-conductor materials manufacturer, designed and implemented a Quality Management System, including Quality Policy, Operating Procedures, and integrated systems plan. Implemented lean techniques/SPC on key tasks to improve quality, and conducted surveys to measure customer satisfaction. Performed internal audits to identify improvement opportunities.
Result: The Group moved from #3 to #1 producer in the world within three years; product returns dropped from 5% to 1% while the volume shipped increased over 350%. Market share increased from 25% to 48%; Production cycle time reduced from 25 to 7 days; and Customers' increased confidence resulted in elimination of incoming inspections and second sources. Supply chain enhanced through supplier certification program.