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“My team and I stand ready to help you prepare your plan for success as well help you implement it.

Call today to arrange a no-cost, no obligation meeting and see if working together can help achieve your organization's goals. Worst case, we'll have a cup of coffee and make a new friend.“

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The Institute for Sustainability


Building Organizational Excellence
Whether it has one or two hundred employees, every organization should be seeking to continually improve itself, to be setting goals to achieve new heights compared to its own self-determined goals. In its description of an excellent or best-in-class organization, Criteria for Performance Excellence, the Baldrige National Quality Program defines Organizational Excellence as an integrated approach to organizational performance management that results in:
  1. The delivery of ever-improving value to customers and stakeholders, contributing to organizational sustainability and growth

  2. Continual improvement of the organization's overall effectiveness and capabilities

  3. Organizational and personal learning

  4. Fulfilling its societal responsibilities, including using sound environmental practices.

Don't let the words fool you. It's just a fancy way for saying you want your organization to be the best it can be and in the end that it meets your goals and those of the people who have a stake in its success, including the community in which you operate. Most consultants come in and tell you "what" you need to do, take your money and then disappear. Firm Foundations advisors are different. We take you through proven planning and thinking processes so you can decide what is best for you and your organization. But that's not the end of our relationship. We stay with you, providing our implementation experience so as you work through the "how" of "what" needs to be done, we are there to insure you achieve the results you are looking for.

If you are looking to build an excellent organization, we can help. Give us a call or drop an email to arrange a "getting to know each other" session.

Rising Stars
In The Atlantic March 2010 issue Don Peck writes, "The Great Recession may be over, but this era of high joblessness is probably just beginning. Before it ends, it will likely change the life course and character of a generation of young adults." Firm Foundations' Rising Stars™ program is designed to help today's youth develop personal leadership skills and begin to set goals and directions for their lives beginning at an earlier age. Read More.
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Workshops
Sign up for one of our Workshops and start Building Organizational Excellence.

Building Customer Loyalty
Proven ideas for helping you to build a loyal customer base.

Creating a Compelling Vision
Learn how to create a compelling Vision that inspires.

Build and Maintain Personal Peak Performance
The Formula For Success – what they never taught you in school.

Outperforming and Outlasting Your Competition
Learn how to exploit change for maximum growth.

Develop a High Performance Team
Ideas on how to build high performing teams that will take your organization to the next level